Guest FAQs

In what format should I bring my tickets?

Golden 1 Center now accepts digital or paper tickets, but paper tickets are highly recommended for expidited entry into the venue.
If you do choose to bring your tickets on a mobile device, below are some tips:
1. Turn the brightness of your device's screen up all the way.
2. If your device's screen is cracked or dirty, please send the tickets with readable QR Codes to another member of your party to scan instead.
3. Zoom into the QR Code on the ticket, so that it takes up the majority of your screen.

Please visit Golden 1 Center's ADA/Accessibility information webpage for more information.
Guests who use wheelchairs/scooters/canes and other mobility devices can use the "Premium Entrance" noted on the G1C diagram, but all entrances are wheelchair accessible.
Golden 1 Center has both limited mobility and wheelchair accessible seating. The seating is all general admission and on a first come, first serve basis. Golden 1 Center will make every effort to ensure that all guests requiring ADA seating are accommodated. There is high demand for ADA locations, therefore Golden 1 Center requests one companion per ADA seat, additional people in the party are welcome to find seats near that location. If there are additional questions please contact: guestservices@kings.com.
For service animals, please see Golden 1 Center's service animal policy.
If you have questions regarding ADA-related accommodations, please contact guestservices@kings.com.

For safety and security reasons, please review Golden 1 Center's list of prohibited items.  Please note balloons are not permitted inside Golden 1 Center!
Flowers and leis can be purchased through private vendors inside Golden 1 Center.
All patrons attending the ceremonies will be wanded by security in addition to bag checks. In the event of rain, graduates and guests are allowed to bring umbrellas into the arena.
Please note that Golden 1 Center is now a bagless venue.
Clutches and wallets smaller than 8” x 6” x 1” will be permitted and are subject to security inspection. Medical and parental bags will be allowed but must go through X-ray security screening.